- Deliveroo today warns a national chef shortage in the restaurant sector threatens growth and could harm UK high streets
- Deliveroo calls on government to act and urgently free up large employers to transfer more of their apprenticeship levy down the supply chain
- The firm will invest up to £100,000 of its own apprenticeship levy into training new chefs
- Today it launches 4,000 online training courses for all 35,000 restaurant partners to help upskill their employees across the UK - saving restaurant partners thousands of pounds in training fees each year
Deliveroo today warned a shortage of trained chefs could arrest growth in the UK restaurant sector and harm British high streets as it unveils a major new training package for chefs and all 35,000 of the company's restaurant partners and staff across the UK.
New research commissioned by Deliveroo shows:
- 8 in 10 of Deliveroo's restaurant partners are struggling to hire new chefs, saying it is 'moderately' or 'very difficult' to recruit new chefs.
- More than half of restaurant partners (54%) cite not finding enough suitably qualified applicants as the main difficulty and barrier to hiring new chefs.
- Nearly 7 in 10 of Deliveroo's restaurant partners say it is 'moderately' or 'very difficult' to recruit front-of-house and kitchen staff.
Deliveroo's new chef apprenticeships
Deliveroo has responded to the concern of their restaurant partners by launching a new chef apprenticeship scheme funded by part of the company's apprenticeship levy. This will invest £100,000 per year to train up to 20 chefs a year.
The new scheme will be run in partnership with HIT Training, the leading apprenticeship provider for the UK's hospitality and catering industry in the UK. HIT Training will work with Deliveroo's restaurant partners and offer access to its award winning national chef academy.
To address the sector-wide skills shortage of trained chefs, both Deliveroo and HIT Training are calling on the Government to lift the restriction on apprenticeship levy transfers and allow large employers the power to contribute as much as they choose down their supply chain.
Large employers such as Deliveroo are currently restricted by a 25% cap on the amount of unspent apprenticeship levy which can be transferred to businesses in their supply chains who would otherwise have to pay for an apprenticeship via the government co-investment model. For Deliveroo, this amounts to nearly half a million pounds over five years for small restaurants.
If Deliveroo were able to transfer up to 50% of the levy, for example, this sum could amount to a million pounds of investment directly to support a new generation of chefs and the restaurant sector.
New free online learning courses for restaurants
Deliveroo has also launched 4,000 market-leading, online training courses to its 35,000 restaurant partners and their staff. Deliveroo is the first food delivery company to offer training of this kind, alongside a package of lifestyle savings and well-being plans.
The high-quality online courses are:
- Provided in partnership with the employer engagement platform Wrkit, with 92% offered completely free of charge
- Provided through a range of global universities and leading corporate institutions, including Yale University, Open University and Accenture
- The 4,000 online courses cover different topics from hospitality to events to life sciences
- The most in-demand courses for Deliveroo's restaurant partners are food health and safety, business management and hotel and catering training.
Rohan Pradhan, Chief Operating Officer, Deliveroo, said:
"Deliveroo is proud to work closely with 35,000 restaurant partners across the UK, who produce amazing food. We wanted to respond to their concerns and support their skills training to develop more young chefs.
"We speak to restaurants across the country every day and want to help them tackle the challenges they face. That is why Deliveroo is investing in new chef apprenticeships and rolling-out thousands of online training courses for all our restaurant partners and their staff.
"Our priority is to help our restaurant partners hire, train and upskill restaurants' workforces and develop a new generation of culinary talent. We're always looking for new ways to help our restaurant partners grow their businesses and, ultimately, bring more amazing food to even more customers."
Jill Whittaker, Managing Director, HIT Training, said:
"Hospitality is one of the most vibrant and exciting sectors to work in, yet there isn't a business within the industry that's not affected by staff shortages.
"We are delighted that Deliveroo is supporting our Don't Waste: The Future of Hospitality campaign. The aim of the campaign is to bring the industry together and leverage its combined resources to support businesses of all shapes and sizes across the sector."
Deliveroo is one of the UK's leading tech unicorns and a British tech success story. It was founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 80,000 best-loved restaurants and takeaways, as well as 60,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with over 2,500 employees in offices around the globe. Deliveroo operates in over 500 towns and cities across 13 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, Spain, Taiwan, United Arab Emirates, Kuwait and the United Kingdom.
HIT Training is the apprenticeship provider of choice for the hospitality and catering sector. Having supported over 100,000 learners across 20,000 employer sites throughout the country, at HIT we offer a huge range of apprenticeships and development schemes for people at all levels, from school-leavers to senior management.
Founded in 2006, HIT Training's expert trainers – winners of the Foodservice Cateys 2018 Supplier Excellence award – have vast amounts of experience in helping companies to upskill their employees, having each enjoyed successful careers in the field themselves. Our team supports and sits right alongside apprentices through their career journeys with expert advice, creativity and passion and, because they've all been there, they understand that each apprentice's journey is different, and each employer's requirements are unique.
Click here for more information on HIT Training's Don't Waste: The Future of Hospitality campaign or to pledge a percentage of your Apprenticeship Levy fund to the sector, please visit: http://bit.ly/hitpledgesupport